REVIEW: York Stage in Come From Away, Grand Opera House, York, until April 18 ****

Jacqueline Bell’s Captain Beverley Bass in York Stage’s Come From Away. All pictures: Felix Wahlberg

“WELCOME To Gander,” reads the sign, pictured in the York Stage programme. “Crossroads To The World”. 

As an accompanying note explains, Gander, in Newfoundland, Canada,  was once a major refuelling stop for transatlantic flights, its airport built to handle large aircraft, giving it the capacity to receive multiple unexpected landings.

In its heyday, Gander International Airport hosted The Beatles, Marilyn Monroe, Elvis Presley, Queen Elizabeth II, Frank Sinatra, Neil Armstrong and Muhammad Ali. In later years, on a normal day, six planes would pass through, but September 11 2001 was anything but normal.

Suddenly, in the immediate aftermath of the 9/11 terrorist attacks, under Operation Yellow Ribbon, it received 38 unexpected but now essential landings in only two and a half hours.

On board and now grounded on the runways were 7,000 international passengers, their fear, confusion and suspicion exacerbated by the information blackout. Gander’s population would almost double in that instant, and how that community responded is the stuff of Irene Sankoff and David Hein’s Tony Award-winning 2015 musical, now receiving its York premiere.

 Jess Gardham’s heartbreaking Hannah, awaiting news of her New York firefighter son, in York Stage’s Come From Away

“Come from away” is the term Newfoundlanders use for someone who is visiting there or lives on the island but was born elsewhere. For five days, Gander welcomed those “come from away” strangers to this temporary new-found land. Here are the facts: 10,000 meals were prepared daily; clothing donations were sorted and distributed, counselling services provided and entertainment arranged to lift spirits (such as the Kiss The Cod drinking game).

The political world was in turmoil, but at such times the best of humanity comes through too, times where we find common ground – in acts of kindness – amid the threat of heightened global division.

Come From Away is billed as a “life-affirming, uplifting celebration of hope, humanity and unity”: characteristics ripe for the musical format, but no less vital is the storytelling, rooted in Sankoff and Hein’s research visit to Gander and interviews with residents and passengers.

That gives the musical its narrative drive, one that encapsulates connection and communication between town and world, grounded as much in humour as the desperate uncertainty of what may have befallen loved ones in New York or Washington DC that morning.

Directed, produced and designed by Nik Briggs and choreographed by Danielle Mullan-Hill, Come From Away is first and foremost an ensemble piece, its 19-strong cast omnipresent, all pulling together to mirror the big-hearted story with its balance of comforting comic relief and sadness, rousing spirit and silent shock, good deeds and grief.

Gander’s residents singing Welcome To The Rock in York Stage’s Come From Away

Within that collective structure, Sankoff and Hein weave the individual tales of the resolute, stout, stentorian town mayor Claude (superb York Stage debutant Richard Billings); the first female American Airlines captain (Jacqueline Bell’s pilot Captain Beverley Bass, full of leadership steel); the mother of a New York firefighter (Jess Gardham’s heartbreaking Hannah); the young local news reporter thrown in at the deep end (Megan Day’s resourceful Janice) and an animal welfare devotee (Claire Morley’s Bonnie, as bonny as her name).

Love plays its part too: blossoming in the case of York Stage regular Stu Hutchinson’s typically stiff Englishman Nick and Lana Davies’s Diane; fracturing, however, for Grant McIntyre’s Kevin T and Faisal Khodabukus’s Kevin J. Both relationships, one burgeoning, the other dissolving, are played with just the right chemistry, the dialogue being typical of why it could be argued that Sankoff and Hein’s book is stronger than their songs.

The opening ensemble number Welcome To The Rock sets the musical and choreographic tone, with its high-energy, righteous fusion of Irish and folk vibrancy under Stephen Hackshaw’s muscular musical direction, with band members in view in the wings and later bursting into the well-deserved limelight for a party hoedown.

Against the backdrop of a map of Newfoundland and a red You Are Here neon sign, Briggs moves his cast  around on chairs and tables on wheels that are reassembled and reconfigured constantly, even combining to form the cockpit and cabin of a plane.

This further enhances the relentless pace of Briggs’s well-drilled direction and Mullan-Hill’s thrilling choreography, putting the motion into commotion, albeit with the welcome breathing space of ballads for reflection for Bell’s Beverley (Me And The Sky) and trauma for Gardham’s Hannah (I Am Here). Everything initially is a rush, a scramble of emotions, a need for instant practical measures, but then countered by the agony of awaiting dreaded news.

Grant McIntyre’s Kevin T trying on a Newfoundland lumberjack’s shirt for size in York Stage’s Come From Away

That sense of unnatural haste in unnatural circumstances is heighted still more by a running time of only 100 minutes with no interval, compounded further by the regular drum beat of the bodhran.

The songs tend to rush by, full of zest and zing in the moment without having an X Factor hit among them, but the combination of Hackshaw’s band (keys, accordion, whistle, fiddle, guitar, mandolin, bass, percussion, drums and even a Newfoundland ‘ugly stick’) and Briggs’s unerring ability to find outstanding singers give them greater impact than in the touring version that landed at Leeds Grand Theatre in May 2024.

Emily Hardy’s teacher Beulah, multi-rolling Traitors’ alumnus Theo Mayne, especially his Captain Bristol, and Chris Wilson’s quartet of roles, in particular Oz, all add strong characterisation, ably supported by Emily Davis, Adam Gill, Sarah Jackson, Adam Thompson, Rebecca Stevenson, Eleanor Grady and Kelly Kiernan.

Come From Away does Gander proud, York Stage does Come From Away proud, as “kindness, resilience and human connection in times of crisis” remind us of our humanity. How important that is, amid each new dawn’s screeching vitriol on Truth Social.

York Stage presents Come From Away, Grand Opera House, York, until April 18, 7.30pm nightly, except Sunday and Monday, plus 2.30pm Saturday matinees and 4pm Sunday matinee. Box office: atgtickets.com/york.. Box office: atgtickets.com/york.

The ‘ugly stick’, far left, makes its bouncy, percussive appearance in the party scene in York Stage’s Come From Away

York Stage’s Come From Away is ready to touch down for York musical premiere at Grand Opera House from tomorrow

York Stage’s full cast takes a seat for the York premiere of Come From Away. Picture: Matthew Kitchen

THE York premiere of Irene Sankoff and David Hein’s global hit musical Come From Away will land at the Grand Opera House tomorrow (10/4/2026).

“It’s one of the most powerful true stories ever told on stage,” says Nik Briggs, who is directing a cast of 19 in the Olivier and Tony Award winner. “If you’ve heard the buzz around this show worldwide, now is your chance to experience it right here in York.

“With just one day to go until opening night, excitement is building fast for what’s already becoming one of York Stage’s fastest-selling shows to date.”

Come From Away charts the real-life story of 7,000 air passengers being grounded in Canada in the immediate aftermath of 9/11, when 38 planes are diverted to the remote Newfoundland town of Gander, population 9,400, almost doubling that total in two hours.

The community responds by inviting these “come from aways” into their lives with open hearts as unexpected friendships form, changing thousands of lives forever.

From Bake Off to take-off: York Stage director Nik Briggs, at the controls of Come From Away after starring in The Great British Bake-Off Musical last November

“Come From Away is more than just a musical,” says Nik. “It’s a celebration of humanity, resilience and the power of community. Step into a world where kindness conquers all, brought to life with invigorating, electrifying music and stories that will make you laugh, cry, and believe in the goodness of people.”

He recalls his introduction to the show. “One day, on a drive from York to Sunderland, setting off at 6am, I put the soundtrack on – one hour 40 minutes – and as I pulled up in the car park, I had to compose myself as I was sitting there sobbing,” says Nik. “For me, structurally, and the way the piece is brought together, it’s just perfection.”

He has a philosophy on tears being shed in the theatre. “I’m a big believer that, to make an audience cry, you don’t want to see crying on stage,” he says. 

“I love working with emotional texts and I like to think York Stage has had success with them over the years, but there’s something about how, in real life, when you see someone at their worst, as a human being, you want to embrace them and be there for them, whereas if you see someone being brave, or just carrying on or holding back the tears, that’s when you’ll cry more. That’s always been the approach I’ve had with shows where there’s real emotion.”

Nik continues: “Albeit that Come From Away’s story is associated with the events of 9/11, it’s not about that tragedy, but the ripple effect it had: how a Canadian community came together with compassion. That’s what’s celebrated in this show; that humanity.

Just landed: York Stage’s cast for Come From Away. Picture: Matthew Kitchen

“Twenty-five years on from those terrorist attacks, the compassion and humanity shown in Gander is what’s needed in the world now, and some would argue even more so. There’s no baddie in Come From Away. We all know what’s going on in New York that day, where there is a baddie, but though we see fear, we see uneasiness, and at first we see prejudices in Gander, we don’t see a villain. This is a show about something totally different from that.”

Come From Away stands apart in its instrumentation and musical arrangements too. “It’s not typical musical theatre instrumentation,” says Nik, who is working in tandem with musical director Stephen Hackshaw. “Instead it features musical instruments associated with Newfoundland, such as the bodhran [drum] and the ‘ugly stick’, a welly boot fitted with a mop head, bottle tops and tin cans.”

Thanks to cast member Jacqueline Bell, who will play Captain Beverley Bass, York Stage’s show will feature the aforementioned ‘ugly stick’, and thereby hangs a tale. “After getting the part in our production and doing some research, she had some time off booked to go on holiday but hadn’t booked anywhere,” says Nik.

“She said she just felt compelled to go to Gander – I said I felt the same! – and so off she went! What you hear about Operation Yellow Ribbon [Canada’s handling of the diversion of civilian airline flights in response to the 9/11 attacks] may sound too good to be true, or you wonder if it has been slightly ‘musical theatre-ised’ in Come From Away, but no, that community spirit was very much present.

“Before going there in February, Jacqui emailed a few places, saying, ‘I know you’re not running tours at this time of year, but I’m in the cast for the show in York, can you help?’. The Gander community put out a plea to put together a personal tour for her.”

Jacqueline Bell, who will play Captain Beverley Bass and Annette in Come From Away, flew out to Gander and returned with an ‘ugly stick’. Picture: Matthew Kitchen

What happened next? “Rodgers TV reporter Brian Mosher, on whom one of the Come From Away characters is partly based, turned up and surprised Jacqui! He took her round all the places that featured in the story – and she stayed in the hotel where Captain Beverley Bass had stayed,” says Nik, who recommends looking up Jacqui’s video blogs from Gander on York Stage’s Facebook site.

“On her return to rehearsals, she said that everything that was ‘too good to be true’ about the people of Gander was true. Apparently, there was even one thing that had happened that the musical producers decided ‘we can’t have that in the show as no-one would believe it’ – when a rainbow formed as the last of the 38 planes took off again.”

Jacqueline brought back the all-important ‘ugly stick’, bought for the equivalent of £100. “We’ve affectionately called it ‘Brian Mosher’ in rehearsals,” says Nik.

As for his travel plans, they extend rather further than York to Sunderland as dawn breaks. “Gander is somewhere I’m determined to visit now,” he vows.  

York Stage presents Come From Away, Grand Opera House, York, tomorrow (10/4/2026) to April 18, 7.30pm nightly, except Sunday and Monday; 2.30pm, Saturday matinees; 4pm, Sunday matinee. Box office: atgtickets.com/york.