CITY Screen, York, is closed from today, in response to the Coronavirus epidemic, in line with all fellow cinemas in the Picturehouse chain.
A statement from “the Picturehouse Team” says: “It’s with great sadness that Picturehouse is today announcing the closure of all its cinemas across the UK, starting from Wednesday, March 18 2020, until further notice.
“This decision was made in the light of the current Coronavirus (COVID-19) outbreak and recent UK government advice, which the company has been carefully monitoring and following.
“The safety and well-being of our customers, our members and our staff is our utmost priority at Picturehouse and we are committed to providing a safe and healthy environment within our cinemas.”
All City Screen – and Picturehouse at large – customers who pre-booked tickets online or on the phone will be emailed and then be issued a refund automatically within 14 days.
Customers who purchased tickets in person should contact firstname.lastname@example.org, where the customer care team will be able to assist.
Picturehouse memberships, including at City Screen, will retain their value and all members will be contacted in due course with further information.
The statement continues: “We deeply value our cinema-loving audience and staff and their health and wellbeing is our number one priority during this difficult time. We look forward to welcoming our Picturehouse customers back through our doors as soon as possible.
“We will continue to update customers via our email mailing list and please follow our social media channels.”
Those channels are: