ALL performances at the Grand Opera House, York, are suspended until September 20 at the earliest “in order to help contain the spread of Covid-19”.
A statement from the Cumberland Street theatre’s owners, the Ambassador Theatre Group, said today: “We apologise for the inconvenience caused but hope you understand, given the exceptional circumstances.”
“We were encouraged to see the Government’s intervention to protect UK culture this week,” it went on. “We continue to work closely with health authorities and look forward to the wonderful re-opening of the Grand Opera House as soon as it is safe and appropriate to do so.
“To this end, we are sorry to confirm that all performances at Ambassador Theatre Group venues have been suspended until Saturday, September 20.
“If you have a booking that has been affected by this suspension, you do not need to do anything. Over the coming weeks, we will contact you directly and will be able to handle your requests and enquiries.”
Shows aplenty have been rearranged, such as Strictly Ballroom, starring Strictly Come Dancing old boy Kevin Clifton (November 15 to 20 2021) and comedy gigs by Ross Noble (Humournoid, January 21 2021) and Jimmy Case (Terribly Funny, April 28 2021).
“We are working with producers to re-schedule as many postponed shows as possible, so please do bear with us,” ATG’s statement said. “If your performance is re-scheduled, your tickets will be automatically moved to the new dates and you will be informed accordingly.
“We have also recently announced new performances, such as The Rolling Stones Story on January 22 2021 and The Simon & Garfunkel Story on April 29. Please book with confidence, knowing that if there are any further suspensions, your new tickets will remain fully valid for further exchanges or refunds.”
ATG added: “Customers booked for performances between August 3 and September 6 will be contacted in the week commencing July 13. Customers booked for remaining performances will be contacted in the week commencing July 20.”
Full credit vouchers valid until December 31 2021, including all fees, or refunds, are available for all cancelled shows. For further details, go to ATGtickets.com/corona.
Nationwide, over the past few months, ATGtickets Customer Service Teams up and down the country have handled the re-scheduling of more than 15,000 performances of plays, musicals, comedy and live music.
“From November 2020 and throughout 2021, we have a wonderful array of productions on sale, everything from pantomime to The Book Of Mormon, Disney’s The Lion King to Jimmy Carr and Derren Brown to We Will Rock You,” said ATG.
“On behalf of all our staff, backstage crews, front-of-house teams, actors, dancers, musicians and the entire British theatre industry, we want to thank you for your support and understanding as we work together to ensure the future success of our industry.
“All of us at ATG are enormously proud to be a small part of British theatre, renowned as the greatest in the world. The arts has inspired, educated, entertained and enriched the lives of audiences for hundreds of years but has never been challenged like this. With your on-going commitment, we believe we can come back faster and stronger than ever before.”